Engaged Talent Solutions partners with government agencies, healthcare systems, and forward-thinking businesses to develop leaders, transform culture, and build workforces that perform under pressure.
Chris Collie built ETS from decades inside complex organizations — from global hospitality to government healthcare. He brings that operational depth into every program he designs and delivers.
Every ETS program is custom-designed around your organization’s culture, challenges, and goals. No off-the-shelf content. No generic delivery.
Build leaders who drive accountability, communicate with clarity, and inspire peak performance at every level.
Learn More →Using the R4 Reset and REACH frameworks to rebuild trust, repair team relationships, and create lasting engagement.
Learn More →WIOA-aligned training for government agencies and workforce programs that develops job-ready talent at scale.
Learn More →The LEARN Service Recovery model turns difficult interactions into loyalty-building moments for frontline teams.
Learn More →Goldman Sachs 10KSB-level instruction in leadership, sales, and workforce strategy for growth-stage business owners.
Learn More →Adult learning-based curriculum, facilitator guides, and training programs built for ESL audiences and measurable behavior change.
Learn More →ETS frameworks are built for real teams in real situations. Simple enough to remember. Powerful enough to change behavior.
Reconnect · Reenvision · Recontract · Reenergize — rebuilding team alignment and moving forward with intention.
A structured model for frontline teams navigating conflict, broken trust, and difficult peer relationships.
Listen · Empathize · Acknowledge · Resolve · Nurture — turning failures into relationship-building opportunities.
Helping business owners and sales teams articulate why they win — closing deals with confidence and clarity.
“Chris has a rare ability to connect with audiences at every level. He doesn’t lecture. He transforms how people think about their work.”
“The R4 Reset workshop gave our management team a shared language for accountability that we still use every day. Real frameworks, real results.”
“The Goldman Sachs program content Chris facilitated was the most directly applicable business education I’ve ever received. Period.”
Timing a termination wrong doesn’t just hurt the person leaving — it damages your team, your culture, and your leadership brand.
Read Article →Behavioral interviewing had its era. AI has changed the rules. Here’s the blended approach that actually identifies real talent.
Read Article →15 neuroscience-backed scripts for the most common objections — from price resistance to "I need to think about it."
Read Article →Tell us your organization’s biggest leadership or workforce challenge. We’ll design a program that actually solves it.